Ashwin Mohan Ram

Manager, Client Services Projects

Assistant Front Office Manager

Information Technology Manager

Full-stack Laravel Vue.js Developer

Ashwin Mohan Ram

Manager, Client Services Projects

Assistant Front Office Manager

Information Technology Manager

Full-stack Laravel Vue.js Developer

About Me

Hello! I’m Ashwin Mohan Ram, a seasoned hospitality professional with an extensive background in hotel operations, compounded with technical and implementation expertise in Hospitality software solutions who constantly strives to provide world class service.

  • Date of birth: May 19, 1980
  • E-mail: ashwinmram@gmail.com
  • Residence: Goa, India
  • Mobile: +91 73053 78886
Fun Facts
Happily Married with 1 daughter
Lover of Technology
Movie Buff
Lived in 9 Countries
Testimonials
Resume
Experience
Dec 2022 - Present
Manager, Client Services Projects
Sabre Travel Technologies Pvt Ltd

Leading the APAC Delivery team for Sabre Hospitality Solutions to delivery best in class service and customer onboarding experience

Mar 2018 - Nov 2022
Supervisor, Client Services Projects
Sabre Asia Pacific Pte. Ltd.

Managed a team of seven project managers and implemented several large/strategic projects in the Asia Pacific region for Sabre Hospitality Solutions

May 2012 - Feb 2018
Implementations Consultant
Oracle Corporation Singapore Pte. Ltd.

Successfully consulted by the hotel management teams of 5-star hotel chains regarding the implementation of one or more of the following hotel systems: Opera Property Management System (OPMS), Opera Xchange Interface (OXI), and Opera Mobile

Dec 2009 - Apr 2012
Assistant Front Office Manager
Shangri-La's Barr Al Jissah Resort & Spa

Assured that financial and Performance Monitor targets were met and increasing when supporting the Front Office Manager with the management of front desk operations

Feb 2007 - Nov 2009
Corporate Management Trainee
Shangri-La Hotels & Resorts

Participated in the daily operations of all the hotel’s departments in an accelerated 6-month program which provided a macroscopic view of the hotel business unit, followed by a permanent role at the Kowloon Shangri-La and Shangri-La's Corporate Head Office

Oct 2005 - Nov 2006
IT Manager
Traders Hotel, Yangon

Resolved technical problems, enhanced hotel operations and increased confidence in the IT team by leading monthly meetings with division and department heads

EDUCATION
Sep 1998 - Sep 2003
University of California, Irvine
Irvine

Bachelor's Degree in Information and Computer Science

Aug 1996 - Jun 1998
United World College of Sout East Asia
Singapore

Diploma from International Baccalaureate Organization

Nov 2011
Leading Customer-Focused Teams
Cornell University through e-Cornell

Jan 2012
Certificate in Hospitality Management
Cornell University through e-Cornell

Dec 2012
Opera PMS Specialist
Micros Academy

Jul 2013
Major Accounts Specialist - Hyatt, Marriott, Accor
Oracle University

Oct 2013
Major Accounts Specialist - Hilton
Hilton Worldwide

My Skills
Software
  • SynXis CRS
  • Opera PMS
  • MS Office
  • MS Project
Coding
  • WordPress
  • Laravel / PHP / MYSQL
  • Vue.js / JavaScript
  • HTML / CSS
Get in Touch
  • Email: ashwinmram@gmail.com
  • Phone: +91 73053 78886
  • Address: Goa, India
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