About Me

Hello! I’m Ashwin Mohan Ram, a seasoned hospitality professional with an extensive background in hotel operations, compounded with technical and implementation expertise in Hospitality software solutions who constantly strives to provide world class service.

Date of birth: May 19, 1980
E-mail: ashwinmram@gmail.com
Residence: Goa, India
Mobile: +91 73053 78886

Fun Facts

Happily Married with 1 daughter

Lover of Technology

Movie Buff

Lived in 9 Countries

Testimonials

I have had the pleasure of working with Ashwin who is dedicated to the tasks at hand. He takes the trouble to understand the customers requirements, communicates well and gets the job done. He also gets along very well with all colleagues.

Amudhan T M

Director of Major & Regional Accounts at PT. Ultima Asia Teknologi

Working with Ashwin has been a pleasure. Professional, pleasant and insightful he gets things done in a timely manner and with diplomatic finesse. I worked with Ashwin on a few major implementation projects at Sabre.

Ralf Peppekus

Principal Customer Success Specialist at Sabre Corporation

I have had the pleasure of working with Ashwin; he has always displayed high degree of integrity, responsibility and ambition. He is definitely more of a leader than a follower. He also has excellent communication skills and in addition he is extremely organized.

Ramasamy Palaniappan

Manager, Technical Integration at Shiji Singapore

Ashwin is an extremely helpful team player who will go the extra mile to help his fellow colleagues. A cheerful personality who never says no, I'm glad I have the opportunity to work with Ashwin in my short stint in Shangri-La.

Terry Ong

Executive Steward at Galaxy Entertainment Group

Blog Posts

September 8, 2019 Setting up a Laravel Dev machine on Windows 10 with WSL (Windows Subsystem for Linux) enabled

Web Development

September 20, 2017 Laravel-Echo-Server installation on Forge with SSL Enabled with the Redis broadcast driver and Socket.io

Web Development

Resume

Experience

Dec 2022 - Present

Manager, Client Services Projects

Sabre Travel Technologies Pvt Ltd

Leading the APAC Delivery team for Sabre Hospitality Solutions to delivery best in class service and customer onboarding experience

Mar 2018 - Nov 2022

Supervisor, Client Services Projects

Sabre Asia Pacific Pte. Ltd.

Managed a team of seven project managers and implemented several large/strategic projects in the Asia Pacific region for Sabre Hospitality Solutions

May 2012 - Feb 2018

Implementations Consultant

Oracle Corporation Singapore Pte. Ltd.

Successfully consulted by the hotel management teams of 5-star hotel chains regarding the implementation of one or more of the following hotel systems: Opera Property Management System (OPMS), Opera Xchange Interface (OXI), and Opera Mobile

Dec 2009 - Apr 2012

Assistant Front Office Manager

Shangri-La's Barr Al Jissah Resort & Spa

Assured that financial and Performance Monitor targets were met and increasing when supporting the Front Office Manager with the management of front desk operations

Feb 2007 - Nov 2009

Corporate Management Trainee

Shangri-La Hotels & Resorts

Participated in the daily operations of all the hotel’s departments in an accelerated 6-month program which provided a macroscopic view of the hotel business unit, followed by a permanent role at the Kowloon Shangri-La and Shangri-La's Corporate Head Office

Oct 2005 - Nov 2006

IT Manager

Traders Hotel, Yangon

Resolved technical problems, enhanced hotel operations and increased confidence in the IT team by leading monthly meetings with division and department heads

EDUCATION

Sep 1998 - Sep 2003

University of California, Irvine

Irvine

Bachelor's Degree in Information and Computer Science

Aug 1996 - Jun 1998

United World College of Sout East Asia

Singapore

Diploma from International Baccalaureate Organization

Nov 2011

Leading Customer-Focused Teams

Cornell University through e-Cornell

Jan 2012

Certificate in Hospitality Management

Cornell University through e-Cornell

Dec 2012

Opera PMS Specialist

Micros Academy

Jul 2013

Major Accounts Specialist - Hyatt, Marriott, Accor

Oracle University

Oct 2013

Major Accounts Specialist - Hilton

Hilton Worldwide

My Skills

Software

SynXis CRS
Opera PMS
MS Office
MS Project

Coding

WordPress
Laravel / PHP / MYSQL
Vue.js / JavaScript
HTML / CSS

Get in Touch

Email: ashwinmram@gmail.com
Phone: +91 73053 78886
Address: Goa, India

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